VDC creates technical consultation department
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The new department is spearheaded by Jim Bulbeck, technical support manager, and David Barnard, customer services manager, both supported by technical assistant Dan Tompkins.
Via an ‘added-value consultative sales approach’, VDC customers have always had access to experienced advisors helping them overcome any technical issues. The new team just makes it easier for them to have a dedicated and named point person to deal with their enquiries, says the company.
Niall Holden, founder and CEO of VDC Trading comments: “We’ve always had a technical support department but this year as we lurch back into ‘normal’ busy times we have seen a huge increase in technical enquiries so