The Boise Centre On The Grove was first completed in 1990. Over the following 17 years its paging system became antiquated, with system downtime increasing daily. Chris Morrison of Boise Centre On The Grove approached JSN Enterprises for consultation in 2006, and asked them to design a system for installation in August 2007, giving them almost a year to complete the project. However, the rapid onset of failures in the old system escalated installation of the new system by months.
In addition to system design, Morrison also asked John Orlovich, owner of JSN Enterprises, to manage the bid process and contractor selection. "The first thing we did was to survey the functionality of the existing system to determine how much we could retain," noted Orlovich. "The second thing was to determine what new functionality the facility wanted to add with a new system. Then, we brought in manufacturers to give demos and proposals."
"We opted for the Biamp AudiaFLEX," Orlovich declared. "For many reasons it was by far the best choice to specify the whole system: its history as a reliable system, its ability to be controlled by multiple computers simultaneously, and overall cost effectiveness."
(Jim Evans)