USA - Eastern Acoustic Works (EAW) has announced that effective immediately, globally and retroactively, all EAW products are warrantied for six years from the date of manufacture. This new policy is designed to exceed industry standards and simplify EAW’s previous warranty policy.
The former warranty differentiated between standard loudspeakers (five years), WP loudspeakers (six years), active electronics (two years) and accessories (two years). This new warranty has also been expanded to apply globally, as EAW’s former warranty applied only to U.S. domestic sales.
“This warranty update reflects our confidence in the quality of our products,” says TJ Smith, president of EAW. “As we start the New Year, this updated warranty policy also reinforces our commitment to supporting our customers on a global scale.”
The warranty starts at the date of manufacture as identified on the serial number. The date printed on an EAW or approved EAW distributor invoice can also be used. In the case of UXA amplifiers and accessories, the invoice date will be the primary indication of warranty commencement.