USA - Nestled in the northwest corner of Dallas County, Texas next to the Dallas/Fort Worth International Airport, the City of Coppell is home to nearly 40,000 residents. To more efficiently communicate news, events and information, the City has invested in a digital signage network powered by Navori Labs’ QL digital signage engine.
Utilizing digital media has been a clear benefit for disseminating important information to both staff, residents and guests who visit the municipal building on Parkway Boulevard. Powered by an on-premises QL Professional solution, the multi-seat software offers a flexible content creation, management and playout toolset for the dissemination of information to approximately 25 screens – including messages tailored for specific departments such as Facilities Management, Parks and Recreation and Human Resources.
Perhaps more importantly, QL Professional provides a simple means of displaying useful and relevant information for patrons visiting City facilities.
“We have found that digital signage offers an engaging approach to both internal and public communications,” said Albert Gauthier, chief information officer at the City of Coppell. “Navori QL has provided a comprehensive toolset for efficient creation and dissemination of visual content that is engaging and appealing to the eye. We also find that our content is easy to refresh and keep current.”
Navori QL’s architecture also provides a cost-efficient foundation from which to scale to any number of players and screens, requiring only additional software licenses as opposed to intensive integration work. Future plans include a network expansion to the William T. Cozby Public Library, and the integration of touchscreen applications to certain facilities and displays.
“It’s been very simple to create and manage multi-layered accounts from a sophisticated, yet easy-to-navigate Web-based interface,” said Gauthier. “Beyond operations, QL’s scalability is a benefit as we strategize ways to expand the network to serve more departments and stakeholders in the coming months and years.”
(Jim Evans)

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